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It is the principle of the thing that matters, whether it is $45.00 or 4500.00. The truth is I have enough wholesale traffic to do business with provider much larger than Premier Voice. If they did not like that I was using them as a backstop route , they should have indicated that from the start. Had things gone better they would have seen more traffic, but something always smelled a little funny with Premier Voice.

I used the account always charging it up $50 to 100 Dollars at a time pre-paid . Premier Voice's terms were changed as they later indicated to me. This was not the first time they had a contradiction in their contract and their words, and at the time I raised the question they indicated to me that the minimum balance applied only to international routes, WHICH I WAS NOT USING, AND NEVER USED (other than 3 to 5 Mexico test calls that did not work so well and billed at much higher than published rates). I am inclined to start posting some of their correspondence here. The truth Is I met their minimums, but not too much more, because Premier Voice always seemed to contradict themselves, which I always perceive as a shady operator..

Why do I prefer to pay 50 to 100 dollars at a time to a new provider? Some are crooks , like Premier Voice. It is not the money I pay at a time, as clearly they make they had established the minimum payment of $50.00, I paid according to what they made available to me. It is the monthly volume that they were always emphasizing, until I asked about Mexico routes. I will also point out that their published Mexico routes that I tested NEVER WORKED RIGHT , and when asked about it is when the problem started. the "Wholesale" carrier then tried to change the rates to rates far above direct premium rates that are generally available.

Why to this day have they still not made a refund? This is a clear indication that they are crooks. In fact when I made this post , I sent them an email warning them about it and that it would be removed, or edited if they replied and refunded me.


The fact remains that to this day I have received no refund, nor any email directly relating to the processing of a refund. Yes , I have wasted my time in making these posts , however Premier Voice needs to be aware of the consequences of their actions, which range from outright lies to ignoring a customer with a positive balance.

Mark
(I to not need any letters to follow my name to make me feel better)

I think their childish attitude is evident in their replies. They talk about that it was not their intention , and now say they will spend my money on beer.

There were NUMEROUS emails , phone calls, and support tickets, they simply did not reply and in fact I have a messenger history that they CLAIM they tried to send me email that was bounced , while I was receiving their SPAM. Quite frankly they DID NOT RESPOND.